You Couldn't Write it - Houston we have a problem!
Note identities changed to protect the innocent (sic ).
In a datacentre I have an iscsi san which provides storage for a SQL Cluster.
It developed a fault and required replacement of a few parts, all hot swappable.
Although we had suppport/warranty this did not include onsite so we arranged to have the parts delivered.
The datacentre did not want to carry out the work so we had to arrange for the manufacturer to send an engineer.
Times were arranged and interested/concerned parties put on standby.
However it appears that somehow the storage was registered at a different location to its physical location, a mere 1,000 miles apart!So the engineer turned up at the wrong location, ironically Houston.
There is a postscript to this however, when we actually managed to get all the interested parties in the correct location, replacing the hot swap parts caused the cluster to fail over.