Whats the quickest way to get a hotfix?
I just blogged about an incompatibility between Office
and the Infromation Bridge Framework which causes Excel to hang when using pivot
tables. EXCEL
7 hangs when using pivot tables and other external data sources
I wanted to get hold of the hot fix and so tried the support numbers on
MS.com but got no where. I then remembered the concierge service for MSDN
subscribers.
I prompty started a chat with a concierge (David), explained I wanted the
hotfix for the KB http://support.microsoft.com/?kbid=926348. He promptly
created a support incident and emailed the link to the hotfix.
Really quick and simple.Thanks David.
-